Contact us

Mos Health is operated by BetterCure, Inc.

2261 Market Street, STE 85607
San Francisco, CA 94114
United States

Email: support@moshealth.com

We typically respond within 1 business day.

We're here to help — from tracking orders to questions about your protocol. Real humans, real answers.

By submitting this form, you acknowledge our Privacy Policy and Terms of Service.

Frequently Asked Questions

Mos Health offers six physician-formulated supplements designed to work as a daily protocol: Core Essentials, Lasting Resilience, Deep Rest, Go Time, Chill Out, and Stay Well. Each is formulated with bioavailable ingredient forms at clinically relevant doses. You can purchase them individually or as the Foundation Bundle — a curated subscription combining Core Essentials, Lasting Resilience, and Deep Rest as a daily baseline.

Both options are available. You can purchase any product as a one-time order or subscribe for regular monthly delivery. Subscriptions offer a free access to the app and a discount and the convenience of never running out.

You can manage — pause, skip, swap, or cancel — your subscription at any time through the customer portal powered by Appstle. A link to your portal is included in every order confirmation email.

Yes, there are no lock-in periods. You can cancel before the next scheduled renewal through your customer portal.

We currently ship within the United States.

Standard delivery typically takes 3–5 business days after your order ships. You'll receive a tracking link by email as soon as your order is dispatched.

Yes, on all subscription orders — including the Foundation Bundle. For one-time purchases, orders over $100 ship free; orders under $100 have a flat $6.99 shipping fee, shown at checkout.

The AI Health Partner is included automatically when you subscribe to all three Foundation Bundle products — no separate app or sign-up required. It personalizes your protocol and tracks your progress over time. [Learn more →]

No. You can purchase supplements independently without an app subscription. The app enhances the experience — it helps you understand which products are right for your goals and tracks your protocol — but it's not required.

Every first order is covered by our 100-Day Money-Back Guarantee. If you're not satisfied, contact support@moshealth.com with your order number within 100 days of purchase for a full refund of the product price — nothing to send back. Subscriptions can be cancelled anytime in your account portal; unintended renewal charges are refunded within 14 days if the order is unopened or unshipped.

Once your order ships, you will receive a confirmation email with a tracking link. Orders are typically dispatched same business day if placed before 2:00 PM EST, Monday–Friday. If you have not received a tracking email within 2 business days of your order, contact us at support@moshealth.com with your order number.