FAQ

Frequently Asked Questions

Mos Health is a physician-formulated supplement brand built around the idea that good health is designed, not just supplemented. We make evidence-informed supplements for your daily baseline and on-demand needs, paired with an AI Health Partner that personalises your protocol to your goals, habits, and daily rhythm.

Every formula is built from peer-reviewed human studies — we cite the research directly on our product pages. We don't use proprietary blends to hide underdosed ingredients, and we don't add anything that doesn't earn its place in the formula. We also connect supplementation to behaviour and health tracking through the AI Health Partner, so your regimen is part of a bigger picture.

Both. Our supplements and app are designed to work together. The AI Health Partner helps you build health habits, track your protocols, and understand your body. The supplements are the physical layer of that system — targeted, evidence-based formulas for specific health goals.

We choose the most bioavailable form of each ingredient regardless of whether it's natural or synthetic. For example, we use Quatrefolic® (a patented natural folate form) over standard folic acid, and MK-7 Vitamin K2 for its longer half-life in circulation. Where there's a meaningful quality difference, we always choose it — and we explain why on each product page.

Yes. Our supplements are manufactured in a GMP-certified facility in the United States. All ingredients are sourced to LOINC-traceable standards. We do not use proprietary blends — every ingredient and dose is disclosed on the product label.

Both options are available. Every product can be purchased as a one-time order or on a 30-day subscription. Subscriptions offer a discount and ensure you never run out.

Yes. Active AI Health Partner subscribers receive a 30% discount on supplement orders, applied automatically at checkout using the email linked to your account.

The AI Health Partner is your personal health operating system. It builds a protocol around your goals, habits, and daily schedule — then designs small, specific actions into the gaps where your day already is. It tracks your progress, personalises your supplement timing, and is always available to answer questions about your protocol or ingredients. Included free with every Foundation Bundle subscription.

We offer six supplements across two categories. The Foundation range — Core Essentials, Lasting Resilience, and Deep Rest — is designed for daily use as your nutritional baseline. The Intervention range — Go Time, Chill Out, and No Crash — is designed for specific moments and needs. The Foundation Bundle combines all three Foundation products into one 30-day subscription at $95/month with free shipping.

Orders are fulfilled by our warehouse partner in Salt Lake City, UT and dispatched within 1–2 business days. Standard delivery then takes 3–5 business days, so most orders arrive within 4–7 business days. Shipping is free on all active subscription orders, including the Foundation Bundle, and on one-time orders over $100 (before tax, after discounts). One-time orders under $100 have a flat $6.99 shipping fee, shown at checkout. We ship to US addresses only and cannot deliver to P.O. boxes.

Every first order is covered by our 100-Day Money-Back Guarantee — opened or not. If you're not satisfied, contact support@moshealth.com with your order number within 100 days of purchase and we'll refund the full product price. There's nothing to send back. Refunds go to your original payment method, typically within 7 days of approval.

You can cancel your subscription at any time with no cancellation fees directly from your account at shop.moshealth.com — log in and navigate to Manage Subscriptions. If you need help, email us at support@moshealth.com and we'll take care of it.

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