Shipping policy

Last updated September 17, 2026

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://moshealth.com/terms-and-conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products. Our orders are currently fulfilled from our partner’s facility in Salt Lake City, UT.

Free Shipping

We offer free Standard Ground Shipping (3–5 business days) on:

All active subscription orders, including the Foundation Bundle
One-time orders over $100 (before tax, after discounts)

Free shipping applies to standard ground shipping within the United States only.

Shipping Fees

We also offer shipping at the following rates:

Shipping Method	Shipping Fee
Standard 3–5 business days	$6.99

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Orders placed Monday–Friday are dispatched within 1–2 business days. Including transit, most orders arrive within 4–7 business days.

Once your order is processed and shipped, you will receive a confirmation email with tracking information. Orders are fulfilled and shipped on business days only. Processing times may vary during peak periods or holidays.

HOW IS MY SUBSCRIPTION FULFILLED?

Subscription orders are delivered according to the delivery schedule selected at checkout or in the customer account.

Customers can manage, pause, or cancel their subscription through their account before the next scheduled shipment. Changes to subscription orders must be made prior to the upcoming billing or fulfillment date. Subscription orders are fulfilled and shipped on business days only.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders are shipped within the United States only.
Orders are processed and shipped on business days only (Monday–Friday, excluding public holidays).
Shipping methods and delivery times may vary depending on destination and carrier availability.
We do not ship to P.O. boxes at this time.
Certain shipping methods may not be available for all orders or locations.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

RISK OF LOSS

Title to and risk of loss for items pass to the customer upon delivery of the shipment to the carrier. We are not responsible for delays, loss, or damage caused by the shipping carrier once an order has been handed over for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Refund Policy: https://shop.moshealth.com/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
Email: support@moshealth.com